We, the team from Sport am Jet, will do our utmost to protect both our guests and our employees as much as possible throughout the upcoming season so that everything can run smoothly and safely. We would also like to point out that for your protection and ours, some safety regulations will apply and some additional measures are necessary.
These measures are subject to constant evaluation and adaptation in coordination with the official requirements, the regulations of our partners - especially the lift companies - and the guidelines of our interest groups and health authorities. The safety measures are constantly updated and adapted to the respective situation, therefore changes may also occur during the season.
Social Distancing
Generally speaking, our activities are outdoor sports and the chances of being infected are much less than when indoors. We will try to maintain the social distancing requirements wherever possible and to minimise all personal contact. We ask you in general to show consideration and appeal to everyone to be responsible.
Face masks and hand disinfectant
In all of the indoor areas of the Sport am Jet, we kindly ask our guests from the age of 6 onwards to wear a ffp2 face mask. The important thing is that your mouth and nose are completely covered. We also expect the obligatory hand disinfection when entering and leaving our premises. All sales outlets and receptions are equipped with glass protection.
Booking online
All of our activity offers can be booked online. We kindly request and recommend our guests to make use of this facility. You can book the services you require from the comfort of your own home. The tickets are prepared in our office, which saves you time and minimises contact.
Guests with symptoms
It should be taken as a matter of course that guests with symptoms of illness cannot take part in the programme. We ask for your understanding on this point, only in this way can we all protect each other.
Contact-Tracing
In the event of a positive Covid-19 course participant, it is essential to collect the correct data from all our guests (mobile phone number, accommodation, email) as quickly as possible, in order to prevent the virus from spreading.
Isolation in case of symptoms
If symptoms occur in any of our guests, then they must be immediately separated or isolated from the rest of the group. Parents must ensure that they can be reached at all times and must pick up their child as quickly as possible.
Safety for our employees
For our guests, we will do everything in terms of safety. In addition to correct briefings and rules of conduct, we will ensure a good standard of accommodation and working conditions and will carry out systematic testing and testing in the event of the slightest suspicion.
FREE CANCELLATION UP TO 24 HOURS BEFORE ARRIVAL
FREE CANCELLATION is possible up to 7 days before the start of the course without giving reasons and without a medical certificate.
From 7 days up to 24 hours before the start of the course or even during the course, due to accident, illness, COVID, a travel warning, quarantine etc., cancellation is also possible free of charge on presentation of a medical certificate/note.
Otherwise our cancellation conditions according to AGB apply.
In the event of symptoms or feeling sick, please stay away and call the Corona Hotline 1450!
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